Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Seedances (seedances.ai) collects, uses, and safeguards your information when you use our AI video and image generation platform.

Seedances is an independent product. We provide access to third-party AI models (such as Seedance, Seedream, and Nano Banana) through our own interface. We are not affiliated with, endorsed by, or sponsored by the creators of those models.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Prompts and User Content — Text prompts, reference images, audio, or video you upload to generate content, and metadata related to your generation history.
3. Usage Data — Information about how you interact with the service, including features accessed, models used, frequency of use, and interaction patterns.
4. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
5. Cookies — Small data files stored on your device to remember preferences and improve your experience.
6. Payment Information — Billing details handled by trusted third-party payment processors (such as Creem). We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve AI video and image generation.
• Process transactions and send related confirmations.
• Run content moderation and safety checks on prompts and requests.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud, abuse, and policy violations.

Third-Party Service Providers

To operate Seedances, we work with third-party providers, including:

• AI generation providers — to process your prompts and produce video or image outputs.
• Payment processors — to handle subscriptions and credit purchases.
• Content moderation services — to help enforce our Acceptable Use Policy.

These providers process data only as needed to deliver the service and under contractual obligations where applicable. Your prompts and reference files may be transmitted to AI providers for the purpose of fulfilling your generation requests.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• With AI and moderation providers to fulfill generation requests and enforce safety policies.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Retention

We retain account and generation data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our policies. You may request deletion of your account data by contacting us.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy:

support@seedances.ai